Public Questions and Answers
Like other Q&A platforms, users can post new questions about a product/service, browse or search existing questions and answers,
add comments or follow-up questions, upvote answers, follow a user, etc. Businesses and professionals can answer questions if they
have the expertise to do so.
When asking or answering a question, users can insert relevant images, screenshots or videos. Links to the user's registered website URL is allowed.
Product manufacturers and service providers don't have to wait for users to ask questions.
If you know the frequently asked questions (through your regular technical support) about your products and services, you can
post them as part of your product/service FAQ. This will be very helpful to your potential customers and also improve your search ranking.
Users may post follow-up questions or comments to your FAQs. You can offer more help as needed.
User questions and FAQs may not cover all topics about your products/services.
To provide the detailed and complete information about your product / service, you can post the product/service manual.
Users may post follow-up questions or comments to your manual. You can offer more help as needed.